Modules include Introduction, Profile the market, Analyse consumer behaviour, Budget and forecasts, Employment and Industrial relations, Recruitment, Promote product or services, Prepare Financials, Team effectiveness.

Modules include Introduction, Where to Start, Resources Available, SWOT (Strength, weaknesses, opportunities, threat), Business Plan, Business Owner Assistance. Introduction into Insurance, Market Research, Marketing, Introduction into Budgets, Conclusion.

Modules include Introduction, Business Plan, Marketing Plan, Financial Plan/Budget, Business Continuity Plan, Succession Plan, Recruitment/ Workforce Development Plan, Conclusion.

Modules include Introduction, Sales System, Account System, Human Resource System, Quality Assurance Systems.