Customer Service is important in any business, however, is it as important in 2024, as it was in 1995, or are people just loyal to their supplier base and not too worried about whether they get good customer service or not? With some recent car troubles prior to a long weekend, I was without a […]
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Often when business owners consider evacuation testing, they often think of testing their fire alarms to ensure they work still, and any PA notification system which works with the fire alarm. Don’t get me wrong, it is good to regularly test your fire alarm, where possible put the system into test mode around once a […]
As we approach the end of another year 2022, which seems to have again gone very quickly and the end of the year has probably come up reasonably quickly. I will take this opportunity to wish all my readers and followers, clients, etc a Merry Christmas, and best wishes for 2023, Or for whatever you […]
If you have started a business recently you will understand how difficult it is to run a business, it takes a lot of dedication to be successful in the business, and even then things can go wrong. As a business owner, you need to wear many hats, to begin with, you are responsible for doing […]
This course was developed after observing questions in Facebook groups and people were unsure on items to consider when they wanted to start a business. Owners were surveyed about the information they wish they were told prior to starting their business. Completing this course will help business owners better understand the planning phase, […]
I have created a course, after researching business owners and managers on the type of information they would like included in a course. Whilst it is a non-accredited course, if participants complete the tasks within their own business, they can possibly use the information they develop into an RPL application and use the knowledge towards […]
Protecting your Business- Part 1. I wonder what your initial thought was when you read the Heading? So many issues may occur with any business, that there is a variety of methods required to protect your business. Whilst, in this Blog, I am mainly thinking about commercial premises, where someone leases or owns a […]
Staff Inductions are vital to any Business owner, and should be completed every time a person is employed. Inductions can be reviewed over 2-3 years and should be re completed if employees continue to work for you. Business owners, especially Small to Medium businesses, who don’t have the Human resource/ People and Culture departments, often […]
Business Assistance Part 1. I often like to talk to Business owners about being a Proactive Business owner rather than a Reactive Business owner, which I believe helps your business. A Reactive Business owner is one who often waits until an issue or problem occurs, and then will try to find a solution or […]